FAQ

Frequently Asked Questions (FAQ) - Graphics Card Repairs

Q: What is the cost of repairing my graphics card?
A: The cost of repair will depend on the model of the Graphics Card. This service fee covers new thermal paste and components like capacitors, resistors, inductors, diodes, and transistors. It doesn't include parts like ICs, MOSFETs, Regulators, Controllers, Memory modules, and GPU cores. All customer in the UAE will be billed in AED and those from all other countries will be billed in USD.

Note: Below is the Repair fee for GPU's.

Nvidia GPU's

  • RTX 4080 and RTX 4090 - AED 400 or USD 130
  • RTX 4070, RTX 4070 Super, RTX 4070 Ti, RTX 4070 Ti Super - AED 300 or USD 90
  • RTX  4060 and RTX  RTX 4060 Ti - AED 200 or USD 65
  • Quadro RTX 6000 48GB, RTX 5000 32GB, A800 40GB - AED 400 or USD 130
  • Quadro RTX 4500, RTX A6000, RTX A5500, RTX A4500 and RTX 4000 - AED 350 or USD 110
  • Quadro RTX A2000, GV100, P6000 and M6000 - AED 300 or USD 90
  • Quadro RTX A1000, P5000, P4000, M5000 and M4000- AED 250 or USD 75
  • Quadro P2200, P1000, P650, P400 and all other older Quadro versions - AED 200 or USD 65
  • RTX 3080, RTX 3080 Ti, RTX 3090 and RTX 3090 Ti - AED 300 or USD 90
  • RTX 3050, RTX 3060, RTX 3060 Ti, RTX 3070 and RTX 3070 Ti - AED 200 or USD 65
  • RTX 2080 Ti - AED 250 or USD 75
  • RTX 2060, RTX 2060 Super, RTX 2070, RTX 2070 Super, RTX 2080 and RTX 2080 Super - AED 200 or USD 65
  • All GTX 1000 series cards and below AED 150 or USD 50

AMD GPU's

  • RX 7900 XT and RX 7900 XTX - AED 400 or USD 130
  • RX 7700 XT and RX 7800 XT - AED 300 or USD 90
  • RX 7600 and RX 7600 XT - AED 200 or USD 65
  • RX 6900 XT and RX 6950 XT - AED 300 or USD 90
  • RX 6800, RX 6800 XT - AED 250 or USD 75
  • RX 6600, RX 6600 XT, RX 6650 XT, RX 6700, RX 6700 XT - AED 200 or USD 65
  • RX 6500 XT and RX 6400 - AED 150 or USD 50
  • RX 5500 XT, RX 5600 XT, RX 5700 and RX 5700 XT - AED 200 or USD 65
  • All other AMD cards older than 5000 series - AED 150 or USD 50

Q: Will I be charged if I choose not to repair the graphics card after diagnosis?
A: If you decide not to proceed with the repair after diagnosis, there is a minimum fee of AED 100 (UAE) or USD 40 (outside UAE) because of the effort involved in diagnosing the graphics card.

Q: How long does it take to repair my graphics card?
A: The repair time varies depending on the card's fault. As there is high demand to repair graphics cards the current repair time is 20 days up to 30 days.  Once the repair process starts most cards are fixed within 1-2 hours, while complex issues can take up to 48 hours. If parts need to be ordered, it may take up to 23 days more due to shipping. We will provide an exact timeframe after diagnosis.

Q: Do you offer Priority Service if I do not wish to wait for 20 to 30 days ?
A: Yes! We offer priority service for an additional fee of AED 100 or USD 40. The repair time for Priority Service is 1 day up to 5 days.

Q: If I choose the Priority Service  and the GPU is deemed as No Fix will I still be charged the Priority Service Fee ?
A: Yes! If the GPU is deemed as No FIX, AED 100 or USD 40 will be charged over and above the Diagnostics Fee.
E.g. 1)  Mark has opted for priority service and his GPU is deemed as NO FIX, he will be charged for Priority service (AED 100 or USD 40) and Diagnostics Fee (AED 100 or USD 40).
E.g. 2) Mark has NOT opted for priority service and his GPU is deemed as NO FIX, he will be charged the Disgnostics Fee (AED 100 or USD 40).

Q: Will I be charged Diagnostics fee plus Graphics Card Repair fee after my GPU is repaired ?
A: No! You will not be charged Diagnostics Fee if your GPU is successfully repaired. You be charged Diagnostics Fee only when your GPU is deemed as NO FIX.

Q: When is a GPU deemed as NO FIX ?
A: After we have diagnosed your GPU and we have identified the fault and any one of the scenarios below.
1) The cost of Repairing the graphics card is more than its current market value, it is deemed as NO FIX.
2) The graphics card is broken / damaged beyond repair.
3) You decide not to proceed with the repair.

Q: I have many GPUs for repair. Do you offer discount on bulk repair?
A: Yes we provide discount on Service Fee. We offer discount of 10% if you send 5 graphics card and above. Up to 20% is offered if you send 10 or more graphics cards for repair.
There is no discount on replacement parts.

Q: Will I receive a quote, and is there a charge for it?
A: We provide quotes free of charge after diagnosing the card. However, if you choose not to proceed with the repair, a minimum diagnosing fee applies.

Q: How can I make payments for repairs from outside the UAE?
A: Payments outside the UAE can be made via PayPal, with all transactions in USD.

Q: Can I ship my graphics card for repairs if I can't visit in person?
A: Yes, you can ship your graphics card. Fill out the Repair Request Form to create a case ID before shipping. Shipping and insurance costs are your responsibility.

Q: Do you accept graphics cards for repairs from outside the UAE?
A: Yes, we accept cards from outside the UAE. However, we advise checking repair costs and shipping expenses to ensure they don't exceed the card's value.

Q: How can I get updates on my graphics card's repair status?
A: Once we receive your card, we create a case and provide a case ID. Updates are sent via email and WhatsApp, and you can check the job status on our website.

Q: What are your operating hours?
A: Our new operating hours are Monday to Saturday (7 pm - 10 pm), and Sunday (11 am - 6 pm).

Q: Do you have a YouTube Channel to watch your work?
A: Yes, we have a YouTube Channel showcasing our repair work.

Q: Can I upgrade the memory of my graphics card?
A: Currently we at Graphics Card Repairs have only managed to successfully upgrade the RTX 2070, RTX 2080 and the RTX 2080 Ti. We have also posted the upgrade video of the RTX 2080 Ti on our website and on our YouTube channel.
Work is in progress to upgrade the RTX 30 series or 3000 series like the RTX 3060 Ti, RTX 3070, RTX 3070 Ti, RTX 3080 10Gb, RTX 3080 12GB and the RTX 3080 Ti. We are currently facing some hiccups on the upgrade of the 30 series lineup however we are expecting to resolve it soon. We will be uploading the video as soon as we are able to upgrade these Graphics Cards.

Q: Can I watch the repair videos on your website?
A: Yes, you can view our repair videos on our website.

Q: Is Graphics Card Repair a registered company?
A: Graphics Card Repairs is proudly a part of GPU Solutions FZ-LLC, the only registered graphics card repair company in the UAE and Middle East. with its registered address at
MBAM0370, Compass Building,
Al Shohada Road, AL Hamra Industrial Zone-FZ,
Ras Al Khaimah, United Arab Emirates.

Q: What address should I ship my graphics card to for repairs?
A: For repairs ship your graphics card to
Flat 203, Ibrahim Khalifa Building, 35th Street, Above Carryfood Supermarket, Al Muraqqabat, Deira, Dubai, UAE.
Before shipping, please read the Repair terms and conditions and fill the Repair Request Form. You will also receive shipping instructions after you book your repairs.

Q: What contact number can I use to talk with a repair technician?
A: Call or WhatsApp us at +971 555634631, or email support@graphicscardrepairs.com. We're here to help.